Privacy Policy

This Privacy Notice for Maison Noor Market Ltd(“we”, “us”, or “our”) describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you:

• Visit our website at http://www.maison-noor.co.uk, or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have questions, please contact us at info@maison-noor.co.uk.

Table of Contents

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. How long do we keep your information?
7. How do we keep your information safe?
8. What are your privacy rights?
9. Controls for Do-Not-Track features
10. Do we make updates to this notice?
11. How can you contact us about this notice?
12. How can you review, update, or delete your data?

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.

The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Contact preferences

Sensitive information. We do not process sensitive information.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

Some information — such as your IP address and browser and device characteristics — is collected automatically when you visit our services.

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information primarily needed to maintain the security and operation of our services.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more in our Cookie Policy at http://www.maison-noor.co.uk/cookie-policy.

The information we collect includes:

• Log and usage data — IP address, device information, browser type, date/time stamps, pages viewed, and other actions you take.
• Device data — computer, phone, or tablet information including IP address, device identification numbers, location, browser type, and hardware model.
• Location data— information about your device’s location based on your IP address. You can opt out by disabling location settings on your device.

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons depending on how you interact with our services, including to save or protect an individual’s vital interest such as to prevent harm.

3. What Legal Bases Do We Rely On?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on. We may rely on the following:

• Consent. We may process your information if you have given us permission for a specific purpose. You can withdraw your consent at any time by contacting us.
• Legal obligations. We may process your information where necessary for compliance with our legal obligations.
• Vital interests. We may process your information where necessary to protect your vital interests or those of a third party.

4. When and With Whom Do We Share Your Personal Information?

We may share information in specific situations described in this section.

We may need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to gather information when you interact with our services. Some tracking technologies help us maintain the security of our services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies for analytics and advertising purposes.

Google Analytics

We may share your information with Google Analytics to track and analyse use of the services. We may use Google Analytics Advertising Features including Remarketing with Google Analytics. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy: http://www.maison-noor.co.uk/cookie-policy.

6. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or securely store it and isolate it from any further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You should only access the services within a secure environment.

8. What Are Your Privacy Rights?

In some regions you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right to:

• Request access to and obtain a copy of your personal information
• Request rectification or erasure
• Restrict the processing of your personal information
• Data portability (where applicable)
• Object to the processing of your personal information

You can make such a request by contacting us using the details in section 11 below.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or the UK data protection authority (ICO).

Withdrawing consent: If we are relying on your consent to process your personal information, you have the right to withdraw consent at any time by contacting us.

Opting out of marketing communications:You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the emails we send, replying “STOP” to any SMS messages, or by contacting us directly.

Cookies: Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies. See our Cookie Policy: http://www.maison-noor.co.uk/cookie-policy.

If you have questions about your privacy rights, email us at info@maison-noor.co.uk.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at info@maison-noor.co.uk or contact us by post at:

12. How Can You Review, Update, or Delete Your Data?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To request to review, update, or delete your personal information, please submit a data subject access request.

This Privacy Policy was created with assistance from Termly.